top of page

Privacy Policy

A legal disclaimer

The Pod (Bounce Pawtrol)

Last updated: 29th July 2026

​

The Pod is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Who We Are

Organisation name: The Pod (operated by Bounce Pawtrol)
Purpose: Inclusive rebound therapy, play, and community support for children, young people and families
Contact email: info@podweymouth.co.uk
Location: Weymouth, Dorset

For the purposes of data protection law, The Pod is the Data Controller.

 

2. What Information We Collect

We may collect and process the following personal data:

a) Children and Young People

  • Name and date of birth

  • Medical, SEND or access needs (where relevant and with consent)

  • Emergency contact details

  • Attendance records and progress notes

b) Parents / Carers

  • Name, address, email and phone number

  • Relationship to the child

  • Booking and payment information

c) Staff, Volunteers and Contractors

  • Contact details

  • Safeguarding checks (e.g. DBS status)

  • Training and role-related records

d) General Website / Social Media Users

  • Enquiries submitted via forms, email or social media

  • Information Collected Automatically

  • When you visit our website, we may automatically collect certain technical information, including:

  •  • IP address

  • • Browser type

  • • Device information

  • • Pages visited

  • • Date and time of visits

  •  

  • This information helps us improve the performance, security and usability of our website.

  • Almost every modern website collects at least some of this.

 

3. Special Category Data

Some of the information we hold (such as health, disability or safeguarding information) is classed as special category data.

We only collect this information:

  • Where it is necessary to support the child or young person safely

  • With explicit consent from a parent/carer, or

  • Where required to meet legal or safeguarding obligations

​

Service Providers

We may use trusted third-party providers to assist with:

 

• Website hosting

• Online bookings

• Payment processing

• Email communications

• Data storage

 

These providers only process personal data on our behalf and are required to keep it secure and confidential.

 

4. How We Use Personal Information

We use personal data to:

  • Provide safe and appropriate services

  • Support children’s development and wellbeing

  • Communicate with parents/carers

  • Manage bookings, attendance and payments

  • Meet safeguarding, insurance and legal requirements

  • Monitor and evaluate our services (anonymised where possible)

 

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent – where you have given clear permission

  • Contract – to deliver a service you have booked

  • Legal obligation – e.g. safeguarding or health & safety

  • Vital interests – to protect someone’s life

  • Legitimate interests – to run our organisation effectively and safely

​

6. Sharing Information

We do not sell personal data.

We may share information only when necessary with:

  • Local authorities or schools (with consent or legal requirement)

  • Health or safeguarding professionals

  • Emergency services

  • Funding bodies (anonymised unless otherwise agreed)

Any data sharing is done securely and lawfully.

 

7. Data Storage and Security

We take appropriate measures to protect personal data, including:

  • Secure digital systems with restricted access

  • Password-protected devices

  • Locked storage for paper records

  • Staff and volunteer confidentiality agreements

We retain data only for as long as necessary and in line with legal and safeguarding requirements.

 

8. Data Retention

  • Children’s records are kept in line with safeguarding and insurance guidance

  • Financial records are retained as required by law

  • Data is securely destroyed when no longer needed

A full retention schedule is available on request.

 

9. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

​

10. Photography and Media

Photos or videos of children and young people will only be taken:

  • With written consent from a parent/carer

  • For agreed purposes (e.g. promotional or reporting use)

Consent can be withdrawn at any time.

Photographs and videos are stored securely and only used for the purposes for which consent was given.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be shared with families and stakeholders.

 

12. Contact Us

​

The Pod

Unit 12, South Park

Avon Close

Granby Industrial Estate

Weymouth

DT4 9UX

Email: Info@podweymouth.co.uk

Telephone: 07351 572594

​

​

If you have any questions about this policy or how we handle data, please contact:

bottom of page